What KPIs should CEOs have? Should they have KPIs at all? Performance measurement specialist and business consultant Mark Hocknell says they shouldn’t. At least not in the way we currently understand KPIs - ones developed by gut feel instead of a thorough and rigorous process. We also talk about the perils of performance bonuses and why legal and accounting firms should stop measuring staff performance based on billings alone.
How giving people targets to meet is a surefire way for people to manipulate numbers or jimmy the system
How a CEO increased a company’s bottom line by multiple BILLIONS by focusing on safety, not revenue
The best way to develop comprehensive measurement plan that generates teamwork instead of divides it.
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How do you move from management to leadership? It’s a key question for every emerging leader, and for every Boundless Leader to keep in mind. There are key distinctions as well as overlaps in management and leadership. The key things are ripples, questions, and frames.
How simple decisions can have a cascading effect
How questions might have prevented unwanted repercussions
Sample questions to guide you into the leadership space
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Habits and meetings: how we can move the dial 1% for more energy and more time. An update on implementing James Clear’s Atomic Habits and a book summary and review of Donna McGeorge’s 25 Minute Meeting.
Cement identity with visual cues and celebrating small wins.
Meetings for business as usual: 25 minutes,no more than 5 people, no more than 3 agenda items.
Use Scan, Focus, Act as the formula for meetings.
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How do you deal with failure? Do you have a bunch of motivational quotes to help you reframe the experience? How do you process the deep shame and anxiety you feel with it? I think we need to RETHINK FAILURE. It’s not just feedback. We need to fail with a framework.
Give yourself permission to fail
How rejection is akin to physical trauma
Two frameworks we need for failure: external risks like financials and safety, and one for ego and reputation.
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Do you have any bad habits? How many times have you tried to break them? New book by James Clear is an awesome antidote to intractable bad habits, and creating ones that nudge us towards what we really want. I walk you through the key points, and use myself as a guinea pig. (Nothing like fear of public shaming to create accountability!)
How to avoid being a Sea Squirt and not eat your own brain
Real behaviour change is identity change
Four steps to real change: cue, craving, response, and reward.
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Do you ever wonder, ‘Am I living a life well-lived? Am I doing enough? Am I living up to my potential? Or am I wasting my time, letting life slip me by…’ If you have, then this podcast episode for you! I share the 9 principles for being an AMPLIFIER - someone who looks beyond results to true transformation, and life well-lived.
How being bored jolted me into a life-changing question: ‘what is a life well-lived?’
Jason Fried of Basecamp does not have goals or targets - he has 6 week improvement projects instead
Why RESULTS are for transformation, not for goals.
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Do you jam your day with back to back appointments? Do you have a crushing sense of not enough time in the day? Do you rush from one thing to the next? This is not helping. You don’t optimise productivity by squeezing more in your calendar. You become more productive when you manage the gaps better.
The Boundless Leadership paradox: no borders and no barriers means we also have to work with limitations
5 reasons why gaps - and naps - help your brain defrag
How to take an effective break
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Ever been told that your behaviour was having a negative impact on others? This kind of feedback is confronting! None of us intentionally try to be a jerk. And yet we might be coming across as less than our ideal selves. There are important people reading maps to be mindful of, and language patterns to navigate.
Dig below the surface and map read human emotions with this change trigger tool
Be mindful of language patterns that are aggressive and passive aggressive (3 types to avoid)
WHY you need to avoid dramatic and downplaying language
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CEO turnover is less than five years. How then do you stay relevant and fresh 13 years into the role? CEO of Australian Pork Limited, Andrew Spencer shares his key lessons from 13 years at the helm.
How failure is essential to leadership
The one thing that really gets you earning your money as a CEO
How a simple shift in terminology changed an entire approach as an industry
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How we do leadership can change over time, as we (hopefully) mature and develop. These shifts are not always easy and can be quite confronting! The most challenging transition is going from expert to manager. When we get promoted because we are technically good at our job and then discover that managing others is a whole new ball game.
What happens when how we see the world completely changes
What kinds of things can trigger a stage transition
The 3 skills to keep in mind as you move through a stage transition
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Ever read a book that changed how you see the world? This book did that for me. Now I understand compulsive tidying, and why some people match their clothes peg colours when they do laundry (and why I want to do that too now!)
4 environments that you can use to engineer your evolution
10 principles of joyful environments
Why plants are the secret to joy
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What happens when you reach the lofty heights of CEO success? Do you rest on your laurels and get complacent? Or do you double down and burnout? Both are big risks for leaders. There is a third option: move from Achiever to Amplifier.
How complacency kills courage and creativity
Why we head towards burnout
Three things we need to change if we are going to have more impact without burnout
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We’ve gone from work-life balance to work-life blending. What happens when that blending turns to work-life bleeding? Have we blurred the lines so much that we never get a break? Can we really live the dream of working in holiday locations? My insights on how to best run work-life experiments, and the incredible value of Deep Play.
The big realisation when it comes to work-life experiments: it’s not a holiday. And what to do about that.
What’s at the intersections of deep work, deep rest, and deep play that we can apply to all aspects of our life and work.
My specific routines to manage transitions between work-life segments.
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There is so much friction in organisations that gets in the way of us being more productive. Life would be simpler if we could just get on with our work! Yet working in teams is the way we can get more done. In his new book, Smart Teams, Dermot Crowley unpacks what we need to do to reduce friction and get in to flow when we work together. He shares some additional insights on the podcast interview.
Four key qualities for a productive culture: purposeful, mindful, reliable, punctual.
Four things that create super-productive culture: it’s a leadership issue, all staff need productivity training, agreements on how we are going to work together, and leaders need to model the desired behaviour.
Don’t do meeting planning backwards! Start with context - the why and purpose of the meeting. Then the what, the content. Finally the co-ordination piece - who needs to be there, where, and when.
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Energy is key to everything in leadership! When you are worn out, sick, or otherwise flat-lined, you are no good to anyone, and everything is a lot harder. There is more to energy management than just diet and exercise. In this episode I share the 12 simple strategies to create boundless energy.
The three main strategies for energy boosting: give, receive, enhance.
The four pillars of energy to hone: physical, emotional, mental, spiritual.
How to use your journal to celebrate.
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To go viral is to excite the imagination and spread a message. Beyond silly memes, how do we engage the hearts and minds of the people we lead and the people we serve? There are critical skills and daily habits to make sure we are reaching as many people as we can, in the best way possible. We explore the strategies with Richard Nongard, author of Viral Leadership: Seize the Power of Now to Create Lasting Transformation in Business.
Intention vs goal-setting: the subtle difference that creates real results.
Four ways of gaining buy-in from every stakeholder.
The habits that commit leadership to the subconscious mind.
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More than 50% of executives fail within their first 18 months of their new role. After 10 years plus of research, Ron Carucci, HBR and Forbes contributor and global leadership consultant, reveals what are the skills you need to avoid these failures. A riveting interview where we look at critical aspects of leadership to ensure success long-term at the highest levels of leadership. A must listen for all new, and established, executives.
Forfeiting power, not abusing it, is one of the biggest downfalls of executives
Know what kind of decision-maker you are and declare the decision-making process ahead of any meeting
How to recover from a major career disaster
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Composure is the doorway to better leadership. It allows us to respond rather than react, and to make better decisions as a result. I wrote a whole book about it! Here are some key insights to help you.
How to tame the dragons, our innermost fears, and make them serve us rather than slay us
How to use quests to best express our personal purpose
How to use crucibles to explore what we are capable of
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Winter can be a real bummer. If you find yourself wanting to crawl in to a hole and hibernate, fear not! Here’s how to make the most of the winter, while honouring the desire to curl up and sleep.
Seasonal Affective Disorder: signs and evolutionary reasons of its impact
Learning from the Norwegians and other northern hemisphere folk
The Be-Think-Do strategy for hibernation, and what we can learn from bears
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Navy SEALs are some of the toughest human beings on the planet. Their training is brutal. Their war experiences even more so. What can we learn from them as leaders?
War stories: experiencing the warrior life
Warrior mindset: books that take us through the primal high performance mind
Fit as a SEAL: workouts and mindset training from the super elite
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