Customer service expert Craig Cherry shares the fundamentals of employee loyalty and engagement:
How playing the smile game got one business noticed in the media
Fundamentals of what people need to enjoy and be committed in their work
Critical skills leaders need to build buy-in and engagement
What the daily setup meeting is and what to include
How to create rewards and measures for staff
How even the trickiest of remuneration schemes, like those in legal firms, can access insights into individual contributions for better rewards
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Read MoreBusiness mentor and strategist Jeff Schwisow shares:
Why the real enemy of business evolution is not change, but how ‘now’ cripples your ability to focus on ‘next’.
How an effective project mindset is one that moves away from large transformational change in favour of a steady stream of smaller adaptive projects.
One of the biggest blocks to Boundless Leadership is being too focused on the scoreboard and not the game you’re playing.
Build your organisation as a circle not a triangle.
Three key tips to get started to bring the future into now and be better at getting strategic results.
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Read MoreHere are some questions to check your morale DNA:
Belonging
Do you make a big deal of new employees?
Do you show them around and introduce them to all the team members?
Do you make sure they have their workspace ready to go?
Do you have some objects that let them know they are one of the tribe? (Yes, a branded coffee cup of their own can count here)
Meaning
Do you help employees connect with the bigger picture?
Do employees know what you care about, why you do what you do, and how what they do fits in to the bigger cause?
Do you measure and showcase the impact you’ve had on your clients and make sure everyone knows about it?
Gaming
How is the ‘game’ of your work?
What rules are you playing by?
Are they clear and agreed?
Or are there some outdated rules that are clunky?
What systems create friction rather than flow?
Frustration instead of fun?
How do you know if you’re winning the game of work?
Is progress visible and meaningful?
What prize do you get when you ‘win’ at work?
How often do you celebrate wins and winning?
Cleaning up the game of work is a very pragmatic way to boost morale. Just make things easier, simpler, and more fun.
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Read MoreBoundless Leadership is not a one-way expansion: it’s an oscillation between to the edge of possibilities and unknown, and back to the core of who you are for strength.
Five key things you need to develop as a Boundless Leader...
Read MoreCollaboration and connection expert Janine Garner shares:
Why developing your network is essential for your marketing machine, your intelligence bank, and a board of advisors.
The biggest challenge people have when it comes to networking: not investing in core connections in the right way.
Where to start in developing a network that truly supports you.
The four key people you need in your network to help you become the person you want to be and create the results you want.
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Read MoreWhen you walk in to a space, you can feel if it uplifts or not. As leaders, we need to show up as an environment too - our energy, physicality, and language can cause positive change, or it can sabotage engagement.
Key Tips:
Energy: Are you inward or outward focused? Are you in your head or in the room?
Physicality: Focus on your breath, dig your toes in to the ground, and do power poses.
Language: Avoid commanding language and absolutes, use inclusive and collaborating language.
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Read MoreWhat do we need to explore the edges of what is possible? What does an explorer mindset really hold for us? What can we learn from explorers who did well, and those who died in their adventures?
The resources we need are often paradoxical.
Curiosity AND Discernment
Humility AND Hubris
Questions AND Answers
Venturing in to the Unknown, AND coming home again.
Listen in to hear how these paradoxes work in helping you expand your leadership capacity.
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Read MoreNo matter what attention we give it, employee engagement still remains a problem with 32% of people NOT engaged at work. This is a significant barrier for teams and organisations aspiring to Boundless Leadership.
We look at:
The four attitudes to break through engagement challenges: Appreciation, Gratitude, Love, Compassion.
The four areas to apply it: Self, Colleagues, Team, Organisation.
What to focus on when you feel you have NOTHING to appreciate.
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Read MoreAs the author of Moments - Leadership when it matters most, of course I had to review Chip Heath and Dan Heath's new book, The Power of Moments: Why certain experiences have extraordinary impact.
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Read MoreThe context for leaders has changed significantly over the last ten years. Expectations are huge, transparency is excruciating, there is a lot at stake.
We look at:
The changing leadership landscape
7 leadership skills needed for 2020
The difference between obligation and commitment
The four areas where you are likely to have hidden barriers: self, thinking, skills, and network
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Read MoreWorkplace humanist Heidi Alexandra Pollard shares:
Why you should be UP yourself
How to overcome the Confidence Crisis and tall poppy syndrome so we can stand in their strengths
How to build trust - the golden elixir for leadership - in an organisational culture
The joys and dangers of being an OPULENT MINIMALIST
How Heidi stays centered in the challenges of growing her own business
The adventure of surrender and exploring the Boundless self in a travelling tiny house
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Read MoreHave you got a boss who gets in your way? Are they a blocker? A micro-manager? Do they dump work on you? Do they ignore you?
When it comes to Boundless Leadership and leading beyond borders, some people can definitely get in our way.
We look at the three key skills to manage up, as well as how to run an empathy map for yourself and your ‘blocker’. These are practical ways to build empathy and influence.
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Read MoreAlessandra Edwards shares:
Why cycling carbs can work in concert with our natural biochemistry for peak performance
3 pervasive bad habits that keep executives from top performance
Hot nutritional tips for supporting optimum energy
The science behind genetically-based nutrition and performance
The best kind of carbs to eat for brain and hormone support
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Read MoreHow do we reward staff and volunteers? What matters the most? How important is money anyway?
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Read MoreEntitlement seems rife - in private sector, public service, not for profits, higher education. What’s causing this sense of “They owe me and I deserve more”? Is there any foundation to it? What can we do about it?
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Read MoreSimon Dowling is a collaboration specialist who works with senior teams to create environments where their people really thrive. It starts by building what he calls supercharged teams. He is the author of Work With Me - how to get people to buy into your ideas.
Simon had a wondrous start to his professional career: commercial lawyer in a big city firm and improv comedy, and even appeared on Thank God You’re Here.
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