We are working on Big Things this year with all my clients. The energy of stepping up and leaning in is rife and dazzling.
Big Things need Big Ideas to bring them to life. Here’s what’s on the table for captains of industry, mavens of business, wizards of enterprise. These are the folks who are going Boundless - achieving more with less struggle. They are busting blocks, bridging gaps, and sailing past the headland to wild seas beyond. These are the Big Ideas they are using to keep them steady through turbulence.
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I think it's every leader’s dream that staff show up excited to be at work, play hard all day, produce amazing results, and pledge undying loyalty to the company. Then reality hits.
Leaders get disillusioned when staff don't seem to care as much as they do. They don't put in as many hours or see the bigger picture like they do. Then the complaints start: Staff have a sense of entitlement! They're not performing at the right level! They’re not the right fit!
Some of this may be true.
And yet, blaming the symptom won't fix the cause.
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As a business owner who depends on the quality work of my team, I face the perennial question of, “How do I motivate and encourage my staff to do their best?” I try and do all the right things: I pay well, I offer encouragement, mentoring, and feedback, I focus on creating a fun and engaging culture that has at its heart our mission to show big thinkers with big hearts to make a big difference.
And yet even as a small team of three, we run the risk of falling in to the common reward/incentive traps that corrode culture lickity-split.
Let’s look at these common mistakes:
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Crossed arms. Sour faces. Seething silence. You are experiencing a mutiny and this is a defining moment in your leadership journey.
They don’t like the change. They disagree with you. And they aren’t budging.
What do you do?
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Most leaders reading those statistics think they are the exception. That their team is somehow better than the rest. After all, you’re the leader, you’re smart, and you put a lot of effort in to your work. You and your team are different, and there’s no way you’ll be one of those toxic places.
Here are the top 3 delusions leaders have when it comes to their team:
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